Magda Marquet
CoFounder
Acurion
Mark Hughes is the co-founder and CEO of Solidroad, the AI startup auditing millions of customer support conversations for companies like ŌURA, Ryanair, and Crypto.com. Backed by leading venture capital firms Y Combinator and First Round Capital, Solidroad has raised $8M to date, evaluating 100% of customer conversations. Originally from Ireland, Mark previously founded Gradguide, raising ~$2M before the company was acquired by Native. In 2023, he relocated to San Francisco to build Solidroad, using AI to analyze customer support conversations and help teams understand what’s working and what needs improvement.